My Very Best Card is the loyalty program associated with the Pharmabest group. This card, created in pharmacies, provides access to a personal online space where users can view their rewarding purchases, find their gift vouchers, and locate participating sales points. Creating the digital account extends a physical registration completed at the pharmacy counter.
Pharmabest Loyalty Card: a program linked to a specific network
Before discussing the online account, one point needs clarification. My Very Best Card works exclusively in Pharmabest group pharmacies. It is neither a payment card nor a multi-brand program applicable in all pharmacies across France.
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Specifically, the card is handed over personally by the pharmacist during a visit. The pharmacy team records the customer’s information (name, email address, contact details) and activates the card in the group’s system. This physical step is a prerequisite: without it, no online access can be configured.
To find the details of this initial activation, a comprehensive guide outlines the steps to follow on my My Very Best Card account on Gloria Net, from receiving the card to logging in online.
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The Pharmabest network collaborates with a growing number of partner laboratories. Each partner brand offers specific deals visible from the customer space, making the activation of the online account even more useful to avoid missing out on personalized promotions.
Activate your My Very Best Card account on the official website
Once you have the physical card, activating the online account is done on the site myverybestcard.fr. The interface offers two identification fields: the email address provided at the pharmacy or the loyalty number printed on the card.
First login and password creation
During the very first login, the site prompts you to set a password. The system sends a validation link to the email address associated with the account. As long as this email is not confirmed, access remains locked.
Here are a few points to check if the validation email does not arrive:
- Check the spam or junk folder of your email, as automatic emails frequently end up there.
- Verify that the email address provided at the pharmacy is correct, without typos. If in doubt, return to the pharmacy to have it corrected.
- Wait a few minutes before resending, as the reception time may vary depending on the email provider.
The loyalty number remains the most reliable way to log in, as it does not depend on entering an email address. It is found on the physical card given at the pharmacy.
Password security
The site requires a password change when it detects a security risk or after a prolonged period without logging in. Choosing a password different from those used on other platforms is a basic precaution, especially when the account contains health and hygiene data related to pharmacy purchases.
My Very Best Card mobile app: digital card and purchase tracking
The app is available on the App Store and Google Play. It replicates the functionalities of the website with a practical advantage: the loyalty card is digitized directly on the phone. No more searching for the physical card at the bottom of a bag during checkout.
The app allows three main actions:
- View the history of rewarding purchases and the balance of accumulated points.
- Display available gift vouchers in the form of a scannable barcode at the pharmacy.
- Locate nearby participating Pharmabest pharmacies using geolocation.
Logging into the app uses the same credentials as the website. One set of username/password gives access to both interfaces, with no separate registration required.
Troubleshooting connection issues to your loyalty space
Two situations regularly block access to the account.
Forgotten password
The login page of the site offers a “Forgot password” link that triggers the sending of a reset email. The procedure is the same as for the first activation: enter the email address or loyalty number, then follow the link received by email to set a new password.
Incorrect email address in the system
If the address recorded during registration at the pharmacy contains an error, no email reset will work. Only the pharmacist can modify the email address associated with the account in the group’s system. A visit to the pharmacy with an ID is usually sufficient to correct the issue.
Website maintenance periods can also cause temporary connection errors. An information message will then appear directly on the homepage of myverybestcard.fr, indicating that services will be restored quickly.
Personal data and information stored on the account
The customer space centralizes the data provided at the pharmacy: contact details, purchase history in health products, care, and parapharmacy, as well as offers from partner laboratories. This information remains linked to the account as long as the card is active in the Pharmabest network.
The mobile app specifies in its Google Play listing that certain personal data may be shared with third parties as part of the program. The terms of use, available on the official site, detail the commitments regarding data protection.
Keeping your email address and contact details up to date in the customer space prevents connection blocks and ensures the receipt of personalized offers sent by the program. This update can be done online or directly with the pharmacist.